Above all stay safe, be prepared and respect your and your clients health and well being.
Standard Procedure You Must Do For Every Client
- Provide a hand sanitising/hand-washing facilities for yourself and customers;
- Sanitise/wash hands after handling cash;
- Encourage contactless payment where possible.
- Disinfect common areas before and after use including after serving each customer;
- Sanitize or wash with soap each equipment or tool before and after each use
- All bottles with products can be wiped down with a 70% alcohol solution after serving each customer and at the end and beginning of each business day.
- If used, fresh and clean towels, throws, blankets, pillow cases must be used for each customer, and pillows must be encased in plastic that can be wiped in-between clients;
Keep windows/doors open, if possible, to ensure adequate ventilation;
Masks are not compulsory, but if you want to protect yourself further, an N95 mask can provide better protection than most. Your client can wear or not wear a mask, and that is part of your risk assessment and your preferences. Covid is pretty endemic now, so it is up to you how you wish to mask or not. Gloves may also be a good idea if you wish to tap on a crying client, where their tears can contaminate your hands. Remember though, keep a balance; covid is airborne, and the airborne droplets are the biggest risk.
Pre-book appointments with adequate time in-between to sanitise where they and you have been, for example, open a window. And people must not sit in a waiting room unnecessarily, risking getting COVID-19 from others there. Salons/waiting areas ideally should try to allow customers inside if a safe distance can be maintained;
No guests allowed; this includes partners, mothers, children, etc. Each person comes in solo for their appointment.
Clean your vehicle more often if you do home visits.
If you train in an energy healing modality, move the training online.
Inform clients of guidance about visiting the premises prior to and at the point of arrival, including information on websites, on booking forms, on a text/sms that you send to confirm the appointment, by email, everywhere.
See clients by appointment only – no drop-ins and always choose the online option if at all possible.
If waiting areas can no longer maintain social distancing, consider moving to a ‘one-in-one-out’ policy.
Clients must attend and leave on time. You need the time to disinfect before and after each client.
The client toilet must have hand-washing soap, paper disposable towels, and must be accessible in a COVID safe & secure way. Clean everything, including toilets, more often between each use.
Provide more waste facilities and more frequent rubbish collection.
Most air conditioning systems do not need adjustment other than to not blow from one user to the next as previously explained, however where systems serve multiple buildings, or you are unsure, advice should be sought from your heating ventilation and air conditioning (HVAC) engineers or advisers.
Clean objects and surfaces that are touched regularly, including door handles or staff handheld devices, treatment beds/couches (sanitize in-between clients) and make sure there are adequate disposal arrangements for cleaning products, for example, touch-free bins. Best clean with a solution that has 70% alcohol.
Wear clean clothes for work that you have not worn for transport in a clean bag. If you are seeing a client at your home, change your clothes before they arrive into the freshly disinfected rooms.
Provide clients access to tissues and inform them that if they do need to sneeze or cough or have a good releasing cry, they should do so into the tissue, which should then be discarded appropriately into a specially provided bin and that they can use hand sanitiser after using a tissue. You should do the hand sanitiser route after a releasing cry, as part of keeping a safe space for the client. Or simply do so at the end of the session, so they are not unnecessarily distressed.
Provide hand sanitiser in multiple locations on the premises in addition to washrooms.
Avoid touching your face or face covering if you choose to wear one, as you could contaminate them with germs from your hands. Change your face covering if it becomes damp or if you’ve touched it. Change and wash your face covering daily, ideally after each client.
Wash your hands regularly.
if the material is washable, wash it in line with manufacturer’s instructions. If it’s not washable, dispose of it carefully in your usual waste.
Schedule deliveries for outside of client appointment times, if possible. For example, couch roll deliveries.
Clients must not attend in person if they have covid. They can attend online if they feel well enough.